Petsafe Big Dog Rechargeable Bark Control User Manual download pdf (Page 16)

Radio Systems will not repair or replace faulty components. Radio Systems requests the

Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty

Return number, prior to sending the Product. Failure to do so may delay in the repair or

replacement of the Product.

If the Product is deemed to be faulty within 30 days from date of original purchase,

Radio Systems will organise for a replacement to be sent in advance of returning

the faulty Product. A Post Bag will be included with the replacement Product for the

return of the faulty Product. The Product must be returned within 7 days of receiving

the replacement. If the Product is deemed to be faulty after 30 days from the date

of original purchase, the consumer will be required to return the Product to Radio

Systems at the consumer’s own expense. Radio Systems will test and replace the

faulty unit or its components and return to the consumer free of charge, provided

the Product is within its said warranty period. This warranty is in addition to other

rights and remedies available to you under the law. Radio Systems goods come with

guarantees that cannot be excluded under the Australia Consumer Law. You are

entitled to a replacement or refund for a major failure and for compensation for any

other reasonably foreseeable loss or damage. You are also entitled to have the goods

repaired or replaced if the goods fail to be of acceptable quality and the failure does

not amount to a major failure.

Should you have any queries or require any further information, please contact

our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New

Zealand).

Protected by U.S. patent 5,927,233.

Other patents pending.

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Petsafe Big Dog Rechargeable Bark Control User Manual Page 16