Petsafe Big Dog Remote Trainer User Manual download pdf (Page 26)

26 www.petsafe.net

FR ENES

Troubleshooting

The answers to these questions should help you solve any problem

you have with this system. If they do not, please contact the

Customer Care Centre or visit our website at www.petsafe.net.

My pet is not

responding

when I press

abutton.

• Make sure the Receiver Collar has been

turned on.

• If your range has reduced from the  rst time

you used the Remote Trainer, the batteries

may be low in either the Remote Transmitter

or Receiver Collar.

• Many factors can impact the amount of

range you have with the Remote Trainer.

For a list of these factors, see “How the

System Works”.

• Test the Receiver Collar. See “Test Light Tool

Instructions” for details.

• Increase the Stimulation Level. Refer to

“Find the Best Stimulation Level For Your

Pet” for more information.

• Make sure the Receiver Collar’s Contact

Points are placed snugly against your pet’s

skin. Refer to “Fit the Receiver Collar” for

more information.

The Receiver

Collar will not

turn on.

• Check that two (2) CR2032 batteries have

been installed properly. See “To Insert and

Remove the Batteries.”

The Receiver

Collar is not

responding

to the Remote

Transmitter.

• Verify the Receiver Collar is on.

• If the Indicator Light does not come on

when a button is pressed on the Remote

Transmitter, ensure that the batteries are

inserted properly.

• If the  rst two solutions did not resolve your

problem, see “Pair the Remote Transmitter

and the Receiver Collar.”

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Petsafe Big Dog Remote Trainer User Manual Page 26

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